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A consumer complaint, to detect the amount of formaldehyde released from solid wood flooring, we feel very embarrassed, because in the national standard GB/T15036-2001 of solid wood flooring, there is no indicator of formaldehyde release limit, and in the interior decoration decoration materials The mandatory national standards for formaldehyde emission limits of its products (GB18580-2001) only list laminate flooring, engineered wood flooring and bamboo flooring, and do not contain solid wood flooring. The reason is very simple, the solid wood floor does not contain glue, so it is not detected and qualified. However, consumers still insist on testing according to the requirements of GB18580-2001, and take out the promise of the dealer to the consumer (written) and the power of attorney commissioned by the consumer association. Therefore, we learned more about the situation from the parties.
The story goes like this. The consumer, Ms. Li, bought a three-bedroom house and wanted to decorate it. In the months before the renovation of the floor, I went to the market to understand the situation of the floor. Because the children are small, environmental protection is certainly one of the most important factors to consider. Miss Li almost traveled all the floor markets in the city. She constantly learned about the condition and performance of the floor dealers. The result was a variety of answers. Ms. Li has become more and more confused. She sells laminate flooring and says that the laminate flooring is good. The solid wood flooring is good for selling solid wood flooring. The bamboo flooring is good for selling bamboo flooring. Ms. Li has made it difficult to choose environmental protection, price and color, and the type of flooring. So I found a colleague's staff and finally confirmed that it should be based on environmental protection. Firstly, I chose a kind of laminate flooring sample that is relatively low in price and I like it to send to the quality inspection agency for testing. After a few days, the test result is formaldehyde of 3.5mg/L, which exceeds the national standard. Reluctantly, the colleague also accompanied a sample of the laminate flooring that was relatively expensive and preferred by himself to the quality inspection agency for inspection. The test result was 0.15mg/L, which met the requirements of national standards. However, some dealers who promoted their products in the early stage of the market to promote the release of formaldehyde is 0.10mg / L, they want to take a look, then choose a lower formaldehyde, more suitable for their own floor. Passing through a solid wood flooring store, the dealer introduced to her that the solid wood flooring has low formaldehyde and the products we sell are zero formaldehyde. Consumers began to disbelieve, through the patient's patient commentary, Ms. Li finally bought the brand's solid wood flooring, and promised to buy the solid wood flooring on the purchase order, according to (GB18580-2001) interior decoration and decoration materials artificial board and The same test method for the laminate flooring in the mandatory national standard for the formaldehyde emission limit of the product is detected, and the formaldehyde emission is zero.
After the floor was installed, Ms. Li always felt that the room smelled, and commissioned an inspection agency to test the formaldehyde in the environment. The result was slightly exceeded. The biggest amount of decoration materials is the floor. Therefore, Ms. Li first thought of the floor, and then went to the Consumer Association to make a complaint, and the first scene appeared.
According to the requirements of the power of attorney and the standards agreed by both parties, the quality inspection organization has inspected the solid wood flooring provided by the user, and the result is that the formaldehyde emission is 0.18 mg/L. At this point, some people will ask, how can there be aldehyde in solid wood flooring? Many dealers of this problem are not very clear. There are traces of aldehyde groups in the wood cellulose molecular chain to varying degrees, and different tree species are slightly different. Zero formaldehyde is hard to do. Wood is natural, this trace of formaldehyde does not pose any harm to the human body, solid wood flooring is safe. For example, the formaldehyde content of beer is 0.6mg/L. Ms. Li’s room air formaldehyde is too high, and other decoration materials can also cause excessive standards. As long as the window is ventilated, there will be no problem. Moreover, the measured formaldehyde content of the solid wood floor is also in line with the mandatory national standard requirements for the formaldehyde release limit of the artificial decoration board and its products (GB18580-2001), and there should be no disputes. It is because of the commitment of the dealer to have zero formaldehyde on the floor when buying solid wood flooring, Ms. Li still made a complaint.
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